Apex Sim Racing definitely stands by their products delivering exceptional customer service. After using the high quality designed GT3R Sim Racing Display almost daily for a few years, the screen had malfunctioned. Even though I was not the original direct purchaser of this product, I've reached out to Apex for support. Their communication were timely and very helpful in helping me resolve the issue by even covering the cost of the replacement part. I was up and running again within 4 business days. This level of service exceeded my expectations. I highly recommend purchasing from Apex Sim Racing.